Public Safety Software

Computer Aided Dispatch

Dispatching Public Safety for 40,000,000+ Citizens

New World Sytem’s Aegis™ Computer Aided Dispatch (CAD) software is a comprehensive, easy-to-use solution that effectively manages single or multi-jurisdictional dispatching activities for Law Enforcement, Fire and EMS. It’s fully and seamlessly integrated with GIS Mapping, Mobile Computing, Records Management and the rest of the Aegis suite of Public Safety software. Aegis CAD provides the information and communication essential to accelerating and improving emergency response, when every second truly matters.

Decrease Response Times

Advanced features include automatic address verification, real-time GPS unit locations, dynamic unit recommendations, and rip and run reports. These features allow call takers and dispatchers make critical decisions quickly, and reduce response times significantly.

Increase First Responder Safety

By providing instantaneous information such as preplans, hazards, and wants and warrants to dispatchers and field personnel, Aegis CAD significantly increases the level of safety for law enforcement and fire responders.

Add Location Information & Advanced Mapping

Aegis CAD maps provide valuable information that improves tactical analysis and enhances situational awareness and preparation. Embedded ESRI® mapping technology within Aegis CAD provides fast access to pertinent information and excellent conditions for making quick, effective decisions.

Additional Benefits

  • Robust Mobile Messaging
  • Expedite Units via Silent Dispatching
  • Alerts & Timers Increase Safety
  • Full-Featured Command Line
  • Enhanced-911 and Phase II Cellular Calls
  • Integrated Automatic Vehicle Location
  • Station Toning and Paging Interfaces
  • Built in Reports
  • Easier Map Updates via ESRI ArcGIS
  • Enterprise-Wide Data Access

Testimonials

The CAD system will streamline dispatching operations. For example, the mapping capabilities show the dispatcher the location of each unit, so the closest unit is dispatched to the scene. We will also be able to design our own run cards to ensure our processes are followed and each call for service gets the appropriate service and equipment at the scene. Overall, we will decrease response times and enhance services to our community.

Bob Siron, Lieutenant
Bloomington, Illinois