public safety Software

Computer Aided Dispatch

Dispatching Public Safety for 40,000,000+ Citizens

New World Sytem’s Aegis™ Computer Aided Dispatch (CAD) software is a comprehensive, easy-to-use solution that effectively manages single or multi-jurisdictional dispatching activities for Law Enforcement, Fire and EMS. It’s fully and seamlessly integrated with GIS Mapping, Mobile Computing, Records Management and the rest of the Aegis suite of Public Safety software. Aegis CAD provides the information and communication essential to accelerating and improving emergency response, when every second truly matters.

Decrease Response Times

Advanced features include automatic address verification, real-time GPS unit locations, dynamic unit recommendations, and rip and run reports. These features allow call takers and dispatchers make critical decisions quickly, and reduce response times significantly.

Increase First Responder Safety

By providing instantaneous information such as preplans, hazards, and wants and warrants to dispatchers and field personnel, Aegis CAD significantly increases the level of safety for law enforcement and fire responders.

Add Location Information & Advanced Mapping

Aegis CAD maps provide valuable information that improves tactical analysis and enhances situational awareness and preparation. Embedded ESRI® mapping technology within Aegis CAD provides fast access to pertinent information and excellent conditions for making quick, effective decisions.

Additional Benefits

  • Robust Mobile Messaging
  • Expedite Units via Silent Dispatching
  • Alerts & Timers Increase Safety
  • Full-Featured Command Line
  • Enhanced-911 and Phase II Cellular Calls
  • Integrated Automatic Vehicle Location
  • Station Toning and Paging Interfaces
  • Built in Reports
  • Easier Map Updates via ESRI ArcGIS
  • Enterprise-Wide Data Access


The CAD software allowed us to quickly look up information, such as the make and model of the vehicle, license plate number, telephone number, officer names and so on. Rather than shuffling through written reports and manual logs, we could just scroll through the narrative, which was in chronological order—the process was completely paperless and effective. We loved it.

Eric Swanson, County Administrator
Tillamook County, OR