More public safety agencies mitigate risk with New World Systems public safety software solutions
Agencies are invited to take a closer look at New Worlds software during NENA 2010, June 7-8, in Indianapolis, Ind.
Troy, Michigan - Thursday, June 03, 2010
New World Systems, the leader in public sector software solutions, today announced that the Company’s world-class Professional Services and Support teams have helped more than a dozen public safety agencies successfully bring over 45 different mission-critical applications live and into full operational service since January 2010. Bringing public safety agencies live on so many powerful and advanced solutions this year continues to demonstrate New World’s position as an industry leader with a proven approach to public safety software implementations.
New World’s more than 45 successful Go Live events include Aegis/MSP® Computer Aided Dispatch (CAD), Records Management, Corrections Management, Fire, Mobile Computing and Field-based Reporting software implementations. New World’s software is built from the ground up as a completely integrated suite of solutions that provides enhanced interoperability and access to all of an agency’s stored data from any access point or module, regardless of where the data lies. Public safety and emergency communications professionals from across the country are invited to learn more about these solutions by stopping by New World Systems’ booth, number 708, during NENA 2010, June 7-8, in Indianapolis, Ind.
Serving the public sector for nearly 30 years, New World is one of the most trusted public safety software providers in the nation. More than 750 customers comprised of more than 1,500 public sector agencies rely on New World’s solutions each day. New World’s Aegis/MSP Public Safety Software has become a critical tool in reducing response time during an emergency and helping to keep communities safe. The Company has a staff of more than 100 Professional Services team members dedicated to ensuring success during public safety software implementations. In combination with a proven implementation methodology based on Project Management Institute of America standards and on-site training, New World’s experienced staff minimizes risk for agencies during ERP software projects.
“Public safety software implementations are very complex projects,” explains Nino DiCosmo, Vice President of Aegis Operations for New World. “We continuously enhance our customer facing service and support organization to ensure that our standard processes create reliable and predictable results, reducing risk for our customers. Whether it is a CAD implementation or a project that spans the entire Aegis suite of software solutions, our proven and repeatable process improves communication, adds predictability and ensures the best software solution for each customer.”
After becoming fully operational, New World’s customers receive support from an account team and have easy access to on-going training, customer support and consistent reliable software releases as part of New World’s Customer for Life commitment.
“It takes more than great software to achieve a successful implementation and long-term relationship,” said Mark Prevost. “Our almost three decades of experience, financial strength and significant R&D investment enables New World to eliminate project risk for our customers during complex software projects and ensure superior support and happy customers for the many years that follow.”
New World Systems, a public sector software company in Troy, Michigan, has provided software solutions for public safety and public administration organizations since 1981.The Company designs, develops, markets, supports and implements the fully integrated Logos® Public Administration Suite for local governments and the Aegis® Public Safety Suite for Law Enforcement, Fire and EMS. New World Systems has more than 750 customers comprised of more than 1,500 public sector agencies across the United States.
New World Systems is a Microsoft® Gold Certified Partner.
