The assistant finance director inherited the system administrator job for the iSeries solution, and she was unfamiliar with the operating system. The city needed an easy to manage platform.
New World Solution
A customer for seven years, the city of West St. Paul has benefitted from New World’s truly integrated Logos solution, developed solely for local government.
Community Benefits
With New World Systems’ Logos software, West St. Paul is able to:
Provide a decentralized organization, empowering departments to be in charge of their own information, from budgets to payroll.
Helps generate revenue for the city,
ensuring taxes, business license fees and other income is coming in on time.
Streamline the payroll process and create ‘what if’ deduction scenarios to provide employees with valuable information
Generate GASB 34 and GAAP compliant reports
Introduction
When it was time for the City of West St. Paul, MN to purchase new public administration software system for local governments, the City created a technology committee. The committee was responsible for finding a software solution to meet each department’s needs.
Once the committee assessed its needs, a request for proposal (RFP) was created and sent to numerous public sector software vendors. It was important for the new software to have licensing and building permit capabilities as well as having a possible link for public safety software.
“Based on the RFP response and the software demonstration, we chose New World Systems’ Logos® Financial Management, Human Resources/Payroll, Community Services and Licensing software,” said Christine Harris, assistant finance director, West St. Paul, Minn. “New World also provided us the best solution for the money, so we were able to license a robust system.”
Overcoming Challenges
“I inherited the system administration job for the iSeries server, which was something I did not expect or feel prepared for,” said Harris. “As part of the job, I have to install software and system updates. New World’s software updates are packaged with good, easy to use directions, which make it much easier for me to update.”
Customer Service
During the software implementation process, New World’s professional services team worked hard to customize fields and the system setup in order to work with the City’s current business practices. For the items that could not be setup exactly like current processes, the City was shown how accomplish the same tasks efficiently.
“It was a pleasure having professional services on-site, because they were very helpful getting us live,” said Harris. “And, since the implementation, we have experienced prompt customer service responses.”
Benefits
Logos.NET has positively impacted the city.
Provides quick and easy access information
Maintains all accounting records and manages the City’s finances
Helps prepare annual reporting and budgets
Ability to run check wizard to show an employee ‘what if’ scenarios
Streamlines the payroll process of 150 checks bi-weekly
Testimonial
“The software implementation went very smooth,” said Harris. “And we had the training we needed to increase productivity within our finance department. New World has given us the solution that works for us.”
